SHIPPING POLICY

Processing Time

All our products are made to order.
Please allow 1–3 business days for order processing before shipment.

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Shipping Time

Estimated delivery times after dispatch:

• Europe & UK: 5–10 business days

• United States & Rest of the World: 7–14 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs processing, or peak periods.

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Shipping Carriers

Orders are shipped via trusted international carriers such as DHL, UPS, Royal Mail, or local postal services, depending on the destination and fulfillment partner.

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Shipping Costs

We currently offer free shipping on all orders.

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Order Tracking

Tracking information will be provided via email once your order has been shipped.

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Customs & Import Taxes

International orders may be subject to customs duties or import taxes.
These charges are the responsibility of the customer and are not controlled by Studio Nacht.

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Incorrect Address

Please ensure that your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

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Lost or Delayed Orders

If your order is significantly delayed or appears to be lost, please contact us at kiez.afterdark@gmail.com, and we will do our best to assist you.

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Contact

For any shipping-related questions, please contact us at:
📧 kiez.afterdark@gmail.com